Amanda was looking for a baby shower option for her sister, who wasn’t a fan of large events. With family throughout North America, she needed to find a solution that worked for everyone.
A virtual shower was the best option to celebrate Amanda’s sister. But her first experience with a different site left her frustrated and ready to give up.
When she found WebBabyShower, she was relieved to find a site that made hosting her sister’s shower enjoyable instead of stressful.
Keep reading to hear Amanda’s story and find out how WebBabyShower was able to make hosting a virtual baby shower a positive experience.
Amanda Decided to Host a Virtual Shower for Her Sister
Amanda was excited to host a baby shower for her sister who was expecting a baby in the spring. But she also knew her sister didn’t want people to fawn over her. Their family is also all over the U.S. and Canada, so she had to come up with a solution that would suit everyone.
“[My sister] is not one to do big events, she doesn’t like to be the center of attention,” Amanda said. “So, she didn’t want to ever actually do anything. And I was doing research, you know, talking to a couple of people and they had mentioned a virtual shower.”
After doing some research, Amanda decided that hosting a virtual shower for her sister was the perfect solution. Her sister wouldn’t have to deal with a big party, and far-away guests wouldn’t have to travel for the event.
Amanda also knew she wanted a tool that was easy to use.
“In terms of user interface, let’s be real, I am not a tech person,” she said. “The total opposite. So, when I’m looking for something like this, I’m looking for something that is user-friendly, that is very laid out, and easy to comprehend and understand.”
Amanda found a virtual baby shower site that was mentioned in an article on a reputable website. She looked into the site and initially, it looked like it would work for her. It also seemed comparable with other sites in terms of functions and features. So, she decided to give them a try.
Her First Experiences Weren’t Great
Once she started using the site’s product Amanda quickly found out that they weren’t as great as expected.
“I thought I had done my research.,” she said. “So, we just went with that – and that quickly backfired within hours.”
She said it was difficult to gauge what would be a good fit based on the description alone. At face value, many sites seemed to be the same. But she found out this wasn’t the case.
While using the first site she chose, she found the themes were very basic and minimalistic. But she tried not to let that put her off. She wanted to design a baby shower website that looked good, but more importantly, she wanted personalization options and the chance to add photos. However, that didn’t go as planned.
“I got to the photos page and I uploaded pictures,” Amanda said. “And no matter what I did, the pictures were upside down. There were no captions. You couldn’t rotate them. So, I reached out to the company, and they had no solution as to why this was happening, or what the cause could be.”
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A Good Virtual Baby Shower Provider Needs Good Customer Service
She tried reformatting all of her photos and downgrading the image quality, but that still didn’t help. Nothing seemed to fix it.
“At that point, I’m a little annoyed,” she said. “I scrapped the photos page. I said we just won’t do this.”
So, Amanda had a website with no photos and no solutions on how to fix the problem.
She decided to move on to the games page in hopes of having better luck. She wanted to customize some games, as this was a feature that was mentioned when she signed up with the site.
Amanda soon realized this wasn’t as easy as she expected, either. She found that some of their games weren’t even fully loaded, and some came with no context or instructions!
“You would open the game, and [there were] no instructions,” she said. “And it was like, ‘pick an animal’ – and you’re wondering, ‘why am I picking an animal?’ Because I don’t understand the purpose of this game.”
When she tried to create her own game, she was unable to publish it on the website. When this happened, she reached out to customer service again.
“To be honest, their customer service was less than,” Amanda said. “Whomever I spoke to didn’t have any type of answers for me, and the only answer I ever received from them was, well, let me speak to my developer.”
When she finally heard back, she was told the problem could take two weeks to fix, which was time she didn’t have.
Amanda Didn’t Let One Bad Experience Put Her Off Having a Virtual Shower
In our interview with Amanda, we learned that, along with having a great virtual shower platform, customer service and support are key.
After several frustrations with the initial company she chose, she decided to take to Google once more to find a better alternative. That’s when she found WebBabyShower.
Thankfully she didn’t have to create her ideas from scratch. She was able to copy the information from the initial site she used over to WebBabyShower easily.
“It was up in five minutes, “she said.
WebBabyShower understands that part of organizing a shower is having control of your timelines. The date you set for your shower is important. This could be for sentimental as well as logistical reasons. Amanda echoed this when she explained how the two-week delay in fixing her baby shower game would cause problems.
“We had plans to get the website up about three to four weeks before her virtual shower,” Amanda said. “With family being all over, we wanted them to have time to interact and play games so we can hand out prizes. And if they’re shipping gifts to her, have the time to get those shipped.”
WebBabyShower is reliable, friendly, and supportive. We’re here for every step of your shower and to help out with anything you might need. Amanda learned this about us right away. Our 14-day money-back guarantee was the final thing to set her mind at ease.
WebBabyShower Are Setting the Bar High in the Virtual Shower Space
Amanda said she was immediately impressed with WebBabyShower.
“This was never really a thing a few years ago,” Amanda said – and she’s right.
Virtual baby showers are still a relatively new phenomenon. While WebBabyShower has been around a long time, other baby shower sites are springing up that can’t compare.
WebBabyShower is the market leader in virtual baby showers, with more than 15 years in business. We’ve helped more than 20,000 happy customers host baby showers for a loved one, or themselves.
WebBabyShower Makes Virtual Showers Super Easy
We asked Amanda about the trickiest part of pulling off a baby shower online. She said simply navigating the shower as a virtual experience as well as keeping people engaged who are physically in attendance. Whether that means through games or giving guests an avenue to send photos and messages.
“Navigating how [guests] can be engaged and be excited for this because it’s not the norm or what we’re used to,” she said.
WebBabyShower offers many game options to keep guests entertained, and also gives hosts the chance to create customized games. Guests can also stay engaged beyond the day of the baby shower via our mobile guest app. Families can update the app and website with new sonogram photos and baby news.
Amanda also mentioned that having a website that is easy to navigate with great features is important.
“It was so easy that it made my life easier and less stressful,” she said. “I had 100 different backgrounds to choose from, everything was right there and so easy for me to navigate, which is great for me as I’m not good at navigating the world of online websites.”
In Short – Amanda Would Absolutely Recommend WebBabyShower
Amanda was incredibly happy with WebBabyShower (yay!)
“My experience with your company has been amazing,” she said. “Dealing with you, with the best customer service, is great. The platform is great. My family and friends comment on how professional it looks, which again is important because that’s not my doing by any means.”
We’re proud to be number one in virtual baby showers and ecstatic that we could help Amanda host her sister’s shower. We’re super happy to hear such high praise from someone who didn’t have the best experience with a different company when she first started.
“Looking back on my whole experience and comparing the two websites, yours did everything it would say it would do,” Amanda said. “And it did it well and fast and efficient.”
WebBabyShower offers a simple-to-use format with an abundance of customizable theme options. With online game ideas great for a co-ed or ladies-only event, you’ll find plenty of ways to entertain guests – online and in person.
What Do Customers (Like Amanda) Want to See More of in the Future?
Amanda said she would like to see a host’s guide for hosting an online baby shower. She found that the top articles on Google are all just different versions of the same thing, and they’re not exactly helpful.
“There was next to very little information on that,” she said. “And it was all the same formatting on how to do it.”
Everybody wants a custom experience, but what is out there isn’t actually offering that. This is why WebBabyShower is different. Not only do we have a great product, but we have so many additional resources to help you host a successful online shower.
WebBabyShower Saves You Time and Stress
Amanda was excited to throw a baby shower for her sister, but her initial experience was not what she hoped for. She discovered the product they were advertising was nothing like the service she received.
Thankfully she gave it another try and found WebBabyShower. Her virtual baby shower website was up in minutes, and she had many customization options to make the site unique.
Amanda was able to host a beautiful celebration for her sister, exactly how she wanted! She also had the peace of mind of great customer service from WebBabyShower in case she needed any assistance.Are you looking to host an amazing virtual baby shower for a loved one or yourself? Learn more about how WebBabyShower works here.
